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More than 39k reviews on TrustPilot
First of all, I was connected to a live chat instantly. Initially, the AI responded to me very briefly. After a few simple questions, it recognized that my issue required human assistance and automatically connected me to a real person. The person connected very quickly and resolved my issue just as fast and efficiently. She was incredibly kind and patient, and my problem was solved within minutes. I am truly astonished by the speed and quality of the support—it really speaks volumes to me.
Today my site was down due to a payment problem (an expired credit card). I contacted the support. I received a second-level support from a professional that was very calm and clear. With screenshots, she guided me in solving my problem, and 15 minutes later my site was online again.
A great, very empathetic, and precise support. Thanks!
I just purchased a two-year subscription. After successfully migrating my website from another host provider, I encountered some technical issues with DNS. Customer support shared with me his expertise and helped me to resolve all issues.
I'm happy with the web hosting and the deal I got from the company. I wanted a good, reliable host that did the basics, and the site recommended one that ticked all the boxes.
Have my full hosting solution here. Great features, easy interface and comprehensive guides for how to do things. Very good and fast customer support as well, and actually one of the better AI-agents I used (and it doesn't hesitate to let you get in touch with a human if asked for). Good both for beginners and experts.
Thank you for guiding me to transfer a domain between different accounts step by step. Generallyy speaking, Hostinger provides great service at a low cost. All in all, when you get stuck, the customer support is with you. I got stuck in 2022; they helped me, and then in this year, 2025, they helped me as if they were beside me. This is the company to work with.
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